Job Opportunity at Calhoun Banks for Assistant Branch Manager Position

Calhoun Banks is now accepting applications through JULY 15th, 2022, for an Assistant Retail Manager for the Grantsville Office. 

Resumes must be submitted and can be done through the Facebook application or emailed to applications@calhounbanks.com

JOB DESCRIPTION

POSITION: ASSISTANT RETAIL MANAGER
LOCATION: BRANCH OFFICE
REPORTS TO: RETAIL MANAGER

Job Summary:

Assist with the daily operation of the branch office. Assist employees and customers with questions or concerns. Expectations are to provide excellent customer support and service by exhibiting professionalism, courtesy, and confidence; be multi-faceted, assuming various duties and tasks; and have a knowledge of all bank products and services.

Specific Functions:

• Act as a liaison between staff and manager
• All branch staff functions.

• Loan functions – including:
➢ Generate consumer/mortgage loans within guidelines set by bank policy and growth targets.
➢ Interviewing customers, completing applications, approving/denying loans based on lending authority set forth by bank policy.
➢ Understand and efficient usage of loan document software.
➢ Monitor past due loans and make any necessary phone calls, visitations, or
send letters to collect late payments
➢ Researching of customer inquiries that relate to loans.

• Teller functions – including:
➢ Paying and receiving cash and check transactions to be posted to customer
deposit accounts.
➢ Acceptance and processing of loan payments.
➢ Redemption of US Government savings bonds.
➢ Adequate knowledge and efficient use of the teller system for accurate and
balanced transactions.
➢ Processing of cash advances.
➢ Processing third party payments.
➢ Processing wire transfer requests from customers.
➢ Acceptance of safe deposit box payments and posting payments.
➢ Transactions are to be handled with great care to ensure proper posting to
customer accounts.
➢ ATM balancing and maintenance

• Safe Deposit Box function
• Protection of bank assets through bank procedures including robbery.
• Inquiry of customer accounts and problem solving.
• Research history of all types of accounts using current software for customer assistance.
•Administrative assistance, such as filing, type-written correspondence, answering the telephone, etc.
•Knowledge of safe deposit box procedures.
•Cross selling of bank products and services. solving.
•Originating new deposit accounts.
•Assisting customers with changes to existing accounts, check orders, card orders and disputes, stop payments, holds, etc.
•Fulfill all Bank Secrecy Act provisions as necessary. 
•Other duties as assigned by the retail manager.

Knowledge and Ability Requirements:
• Cash handling skills
• Basic computer and data retrieval skills
• High School Diploma
• Excellent customer service skills
• Interpersonal skills – ability to work with customers and co-workers
• Ability to communicate orally and in writing
• Must be able to handle various duties at one time
• Flexible work schedule
• Knowledge of all banking products and services
• Knowledge of job-related bank software
• Knowledge of banking laws and regulations